- Town Hall
This information is intended as an informal guide to help you with the claims process. This is not a substitute for legal advice. If you have questions of a legal nature you should consult with a lawyer. The Town of Milton accepts no liability arising from the information published here.
|Making a Claim||Find out how to make a claim for property damage.|
|Livestock Claims||The Clerk's Office at the Town of Milton handles claims for damages under the Ontario Wildlife Damage Compensation Program.|
|Sewer and Water Damage Claims||Find out what to do if there is a sewer and water |
If your insurance does not cover your damages, see Making a Claim.
We suggest that in all cases of damage you contact your insurance company or broker. Depending on the type of property damage, and the insurance policy you purchased, you may be eligible for greater compensation than you can legally recover from the Town or other party.
If your insurance company pays for your property damage it will attempt to recover money from anyone they think was responsible for the damages. Typically, insurers try to recover the amount of the claim that they paid as well as your deductible. If you want to make a claim directly against the Town see Making a Claim. Based on the findings of its investigation, compensation will be provided if the Town is legally liable for the property damage.
If you have damage to your property because of Town construction:
Claims for damage to a vehicle as a result of driving over a pothole are not generally reimbursable. Periods of precipitation and subsequent thawing and freezing do contribute to the development of potholes, particularly at intersections and in low-lying areas where water frequently stands. The Town of Milton operates an aggressive pothole response program. Drivers should be aware of the potential for potholes, the presence of Town repair crews on busy streets and slow down to prevent accidents.
If you have damaged your vehicle because of a pothole:
During business hours (8:30 am - 4:30 pm), call the Town of Milton Engineering Services at 905-878-7252 x 2500. On evenings and weekends, phone 905-878-7252 ext. 2803. Please give the exact location of the hazard will be recorded and an inspection arranged so appropriate action is taken.