Updated: April 9, 2020

Halton Region Public Health is the lead agency working with the Ministry of Health, Public Health Ontario and local healthcare providers to monitor the COVID-19 (Coronavirus) situation and take actions as appropriate. The Town of Milton is in constant communication with Halton Region Public Health to ensure we are prepared to respond to the situation as it evolves.

For further Coronavirus (COVID-19) information, please visit Halton Region Public Health www.halton.ca/coronavirus

The Town of Milton is following the advice and direction provided by the provincial and regional Medical Officers of Health and has enacted its emergency planning operations including closing facilities and focusing efforts on delivering essential services.

Announcements

All Town facilities including Town Hall are closed to the public to help protect the community from the spread of COVID-19 until May 29.

Declaration

Effective March 24, Mayor Krantz has declared a State of Emergency in Milton.

What is a State of Emergency?
Declaring an emergency under s 7.0.1 (1) of the Emergency Management and Civil Protection Act provides the Town of Milton with options to protect the health and safety of individuals and families living in Milton.
Why did the Town of Milton declare a State of Emergency?
Mayor Gord Krantz declared a State of Emergency in the Town of Milton with support of Council and the Crisis Management Team. The declaration supports the Province of Ontario’s and the Halton Region’s efforts to contain the spread of COVID-19.

In addition, declaring a State of Emergency helps send a message to the community that the situation is serious and shouldn’t be taken lightly. The declaration also reinforces the importance of self-isolation and social distancing and helps the Town focus on providing essential services.

What else do I need to know?

On March 25, the Government of Ontario released the Province’s Economic and Fiscal Update, Ontario’s Action Plan: Responding to COVID-19. The Province has committed $7 billion in additional resources for the health care system and direct support for Ontario residents and jobs. The action plan also includes $10 billion in support for residents and businesses through tax and other deferrals.

 

The Government of Canada is supporting businesses and workers through the Canada Emergency Response Benefit (CERB). Workers who lose their income as a result of the COVID-19 situation can apply for the benefit, which will offer income support for workers for up to four months. The application portal will be available in early April. Workers can pre-register through their personal account on the Canada Revenue Agency website or by visiting Canada.ca/cra-coronavirus.

 

Service changes in response to COVID-19

As the situation develops, we continue to adjust our operations based on the latest recommendations of health authorities.

Facility Closures and Cancellations

Effective March 17, all Town of Milton facilities including Town Hall are closed to the public and programs are cancelled until May 29.

We will automatically issue refunds within two to fours weeks for programs and rentals that are impacted by these cancellations, including shows at the FirstOntario Arts Centre Milton.

Closed facilities include:

  • Town Hall
  • Milton Leisure Centre
  • Milton Sports Centre
  • Mattamy National Cycling Centre
  • Sherwood Community Centre
  • Nassagewaya Community Cetnre
  • Hugh Foster Hall
  • John Tonelli Sports Centre
  • Milton Indoor Turf Centre
  • FirstOntario Centre for the Arts
  • Milton Memorial Arena
  • Milton Seniors’ Activity Centre
  • Milton Public Library branches (Main, Beaty and Sherwood)
  • Milton Fire Stations
  • Milton Operations Centre
  • MEV Innovation Centre

 For questions related to facilities and programs please contact 905-878-7252 x2440 or email us.

Recreational Amenity Closures

Ontario has issued a new emergency order under the Emergency Management and Civil Protection Act to close all outdoor recreational amenities, such as sports fields and playgrounds, effective immediately until further notice. These actions are based on the advice of the Chief Medical Officer of Health. 

This includes closing of all communal or shared, public or private, outdoor recreational amenities, including but not limited to playgrounds, sports fields, basketball and tennis courts, off-leash dog parks, beaches, skateboard and BMX parks, picnic areas, outdoor community gardens, park shelters, outdoor exercise equipment, and other outdoor recreational amenities. Green spaces in parks, trails, ravines and conservation areas that aren't otherwise closed would remain open for walkthrough access, but individuals must maintain the safe physical distance of at least two metres apart from others. Ontario's provincial parks and conservation reserves remain closed.

Enforcement of provincial orders

Our by-law enforcement officers will collaborate with Halton Police to educate and enforce issues of non-compliance with the province's emergency orders.

Violations include:

  • Individuals using outdoor recreational amenities
  • Non-essential businesses remaining open
  • Events and gatherings of more than five people
  • Establishments remaining open that are prohibited from being in operation under the Emergency Management and Civil Protection Act 

Individuals and businesses can now be fined $750 or more for non-compliance. 

To report violation, please call the hotline at 905-825-4722 and a by-law enforcement officer or police officer will be dispatched to follow up. Please do NOT call 911 for these violations.

For more information visit the Halton Regional Police website.

Facility Booking Changes

Facility rental permits will be amended to reflect the dates affected by the facility closures and credits placed on accounts.

Please contact Facility Booking at 905-875-5418 with any questions about withdrawals, cancellations or refunds.

FirstOntario Arts Centre Milton

All performances between March 13 and June 15 are cancelled and patrons will be given a full refund for their ticket purchase for all events in that time frame. 

Rental clients with events scheduled between March 13 and June 15 will also be refunded without penalty.

For any inquires about refunds or event rentals, please contact 905-875-5399.

Taxes

In recognition of the disruption caused by the COVID-19 outbreak, the Town of Milton will be offering temporary relief for taxpayers by relaxing all penalties and fees for those who need to defer paying their property taxes.  This grace period will begin April 1 and end June 30, 2020. 

Residents and businesses are still encouraged to pay their 2020 Interim taxes by the regularly scheduled April 30, 2020 tax due date, however, alternative relief has been approved by Town Council to assist those who require deferral.

  • Neither interest nor late fees will be charged for taxes on April 1, 2020, May 1, 2020 or June 1, 2020.
  • Taxpayers who sent post-dated cheques to the Town for their April 30, 2020 tax instalment and would like to cancel the payment are being asked to place a stop payment on the item. There will be no returned item fees charge by the Town of Milton.  All remaining post-dated cheques will be deposited to the bank on April 30, 2020, as scheduled.  
  • Pre-authorized payment withdrawals for the Monthly plan that are scheduled for April 30 and May 31 will be withdrawn from the bank as scheduled.  For tax payers enrolled in this program and wish to cancel from the program or delay either payment to June are asked to email taxes@milton.ca or contact staff at 905-864-4142 no later than April 15, 2020 to make arrangements.
  • Pre-authorized payment withdrawals for the Installment plan that are scheduled for April 30 will be withdrawn from the bank as scheduled.  For tax payers enrolled in this program and wish to cancel from the program or delay this payment to either May or June are asked to email taxes@milton.ca or contact staff at 905-864-4142 no later than April 15 to make arrangements.
  • If a cheque or a Pre-authorized payment is returned by the bank between now and June 30, 2020, due to insufficient funds or stop payment, the Town of Milton will not charge administration fee or penalty.
Parking Enforcement 

As of March 19, parking enforcement is currently limited to safety-related issues such as fire routes and obstructing fire hydrants, accessible parking, no parking/stopping areas, blocked driveways and interfering with snow clearing (should this occur).

Time limit restrictions have been relaxed to help those working from home or self-isolating, effective until further notice. Residents who would like to dispute a ticket, can do so online or via email at parking@milton.ca. Requests for parking enforcement can be submitted through the web page. Residents and guests do not need to obtain on street parking exceptions until further notice.

Milton Transit

The following changes are effective March 30, 2020. Detailed schedules are posted online: https://www.milton.ca/en/living-in-milton/schedules-and-maps.aspx

 

Route

Weekday Service Reduction

Saturday Service Interline

1A Industrial

45 minute service
No change in schedule

Not in service

1B Industrial

40 minute service
No change in schedule

Not in service

1C Industrial

Not in service

60 minute service

Second trip service 1C Industrial,
interline with 9 Ontario South

2 Main Westbound

30 minute service
Strictly service 2 Main

30 minute service
Strictly service 2 Main

2 Main Eastbound

30 minute service
Strictly service 2 Main

30 minute service
Strictly service 2 Main

3 Trudeau

60 minute service

First trip service 3 Trudeau,
interline with 4 Thompson/Clark

60 minute service

Second trip service 3 Trudeau,
interline with 4 Thompson/Clark

4 Thompson/Clark

60 minute service

Second trip service 4 Thompson/Clark,
interline with 3 Trudeau

60 minute service

First trip service 4 Thompson/Clark,
interline with 3 Trudeau

5 Yates

60 minute service
Second trip service 5 Yates,
interline with 8 Willmott

60 minute service
Second trip service 5 Yates,
interline with 8 Willmott

6 Scott

60 minute service
Second trip service 6 Scott,
interline with 7 Harrison

60 minute service
First trip service 6 Scott,
interline with 7 Harrison

7 Harrison

60 minute service
First trip service 7 Harrison,
interline with 6 Scott

60 minute service
Second trip service 7 Harrison,
interline with 6 Scott

8 Willmott

60 minute service
First trip service 8 Willmott,
interline with 5 Yates

60 minute service
First trip service 8 Willmott,
interline with 5 Yates

9 Ontario South

1 hour 15 minute service
First trip service 9 0ntario South,
interline with 10 Farmstead

1 hour 15 minute service
First trip service 9 0ntario South,
interline with 1C Industrial

10 Farmstead

1 hour 15 minute service
Second trip service 10 Farmstead,
interline with 9 0ntario South

1 hour 15 minute service
Second trip service 10 Farmstead,
interline with 9 0ntario South

Industrial routes 1A Industrial, 1B Industrial, 1C Industrial remain in full service. 

Milton Transit has suspended the following services effective March 26, 2020,and suspension continues during reduced service effective March 30, 2020.  

1. AM Pick-up including:

  • 1 West AM Pick-up
  • 1 Central AM Pick-up
  • 1 East AM Pick-up

2. Evening GO Drop-off for all departure times from the Milton GO Station 5:59 pm, 6:30 pm, 7:00 pm:

  • Zone 30 West
  • Zone 31 Central
  • Zone 32 East

3. School specials (effective March 16, 2020)

Milton Transit is not collecting fare until further notice. Please continue boarding and exiting the bus using the rear doors. If you have a mobility device, please use the front doors. Additional cleaning and disinfecting of transit buses continues. 

Marriage Licenses 
Due to COVID-19, we are not currently processing marriage licenses or scheduling marriage license appointments until further notice. We apologize for the inconvenience. Please continue to monitor www.milton.ca/marriagelicenses for updates. 
Development Applications

Our Development Review team is continuing to process applications. If you have any questions, reach out to the Planner assigned to your file and all general inquiries can be directed to Planning.

 

Pre-consultation Meetings

Regularly scheduled pre-consultation meetings will continue to be held via teleconference or videoconference. Please contact the Town’s Planning Administrator to schedule a meeting. You must provide a description of your proposal, along with concept plans, two weeks prior to the meeting so that it can be circulated to internal and external agencies for review and comment.

 

Electronic Submissions

The Town of Milton is currently accepting electronic submissions of applications for Zoning By-law Amendments, Official Plan Amendments, Draft Plans of Subdivision, Draft Plans of Condominium, Minor Variances, Consents, Site Plan Approvals and Exemptions from Part Lot Control. Please ensure that submissions are complete and include all required information as identified in your formal pre-consultation form, including the signed copy of your pre-consultation form. If paper files are to be dropped off, email the Town’s Planning Administrator to make arrangements.

Protocol for electronic submissions:

  1. Email the Town’s Planning Administrator to inform us that you intend to submit an application and/or resubmission.
  2. The Planning Administrator will send you a link to upload the files.
  3. All electronic files, including application forms, reports and drawings must be:
    • In PDF format (PDF version of the original document, not a photocopy of a PDF)
    • AODA compliant
    • Uncompressed (no zipped files, no folders and writable)
    • Labelled properly (Planning Justification Report, Transportation Impact Study, Draft Plan of Subdivision, etc.)
    • Once received, the Planning Administrator will confirm receipt of upload and provide you with information regarding payment of fees.

 

Fee Payments

Payments can continue to be made by cheque and can be deposited in the Town’s drop box, located at the King Street entrance of Town Hall, in an envelope clearly marked for the Planning Administrator with the development application referenced.  Please contact the Town’s Planning Administrator who can provide direction on how to make a payment and can make the appropriate arrangements.

Please note that the Town will not process any development applications without the applicable review fees. Any Region of Halton or Conservation Halton fees applicable with your application must now be paid directly to the Region or Conservation Authority, and confirmation that the applicable fees have been paid is required prior to the processing of any applications.

 

Public Meetings and Committee of Adjustment Meetings

At this time, we are unable to move forward with statutory public meetings or Committee of Adjustment & Consent meetings, but are investigating options with the Province in order to potentially do so.

 

Local Planning Appeal Tribunal (LPAT)

The Government of Ontario’s Emergency Order made under the Emergency Management and Civil Protection Act retroactive to March 16, 2020, will affect proceedings before the Local Planning Appeal Tribunal. The Tribunal will not schedule any hearing events, including in-person, written, or teleconference hearings, while the Emergency Order is in effect. As such, notice of hearing events will not be provided or directed.

All hearing events scheduled in the Tribunal’s hearing calendar between the effective date of the Emergency Order (March 16) and June 30, 2020 will be adjourned to a future date. The Tribunal will revisit and reconsider this three-month period as the circumstances change.

 

Timing

Please bear with us as we navigate through this unprecedented time and we adjust our way of doing business.  We will provide the best service that we can during these uncertain times.  Staff will keep the lines of communication open and will inform you on the status of our review and your application. We will also keep you up to date if there are any changes on when our office will re-open to the public.

 

Note:  These processes are subject to change as more protocols are developed.

Building Permits and Inspections

Building Permits


The Town understands that applicants may have experienced delays completing their process prior to April 1 indexing. As such, the Town will offer agreements under Section 27 of the Development Charges Act to provide relief from indexing for those permits approved and issued prior to April 30. Please contact our Development Finance Division for further details.

Building permit applications that were submitted prior to the public access closure of Town Hall continue to be reviewed.

New permit applications, including any additional forms, can be submitted digitally in PDF format to our building permit email. Applicants will receive an email notifying them of their application’s acceptance or outlining the reasons why the application was not accepted. If accepted, an invoice will be attached to the email, outlining the calculated building permits fees. Prior to permit issuance, fees are payable by cheque to ‘Town of Milton.’

 

Building Inspections

Inspections of unoccupied sites under construction will be conducted independently by the Town’s building official provided the project is in open air and no more than two personnel are in the building. A minimum physical distance of two metres must by maintained between inspectors and building personnel. Site superintendents who wish to accompany the inspector, must let the building official know prior to entry.

At this time, inspections of occupied buildings will not be conducted and the inspection request will be rescheduled. Should you have any questions or concerns about occupied buildings please contact the Manager, Building Inspections through email.

Economic Development

Economic Development remains operational to continue to provide information to support to the business community during these challenging times.

 

Businesses and non-profit organizations that are seeing a drop of at least 30 per cent in revenue due to COVID-19 will qualify for the Canada Emergency Wage Subsidy. The subsidy will cover 75 per cent of a salary up to $58,000. For more about the subsidy program, visit the Government of Canada’s Frequently Asked Questions.

Visit the Government of Canada’s Resources for Businesses webpage

FAQs

By-law Enforcement FAQs

Q: Can the Town of Milton enforce physical distancing in grocery stores?  

A: At this time the Town’s Municipal Law Enforcement Officers cannot enforce physical distancing. There is currently no legal authority to enforce physical distancing.

 

Q: Can the Town of Milton fine people who are not practicing physical distancing in parks and school playgrounds?  

A: Yes, this is an enforceable order under the Emergency Management and Civil Protection Act. Call 905-845-4722 to report your concern. A by-law enforcement officer and/or a Halton Regional Police officer will investigate the complaint.

 

Q: There is a business open that I believe should be closed. Can the Town investigate?

A: Yes, this is an enforceable order under the Emergency Management and Civil Protection Act. Call 905-845-4722 to report your concern. A by-law enforcement officer and/or a Halton Regional Police officer will investigate the complaint.

 

Q: Why is the Town not enforcing parking regulations and when will they start again?

A: Until further notice, parking enforcement is currently limited to safety-related issues such as fire routes and obstructing fire hydrants, accessible parking, no parking/stopping areas, blocked driveways and if necessary, interfering with snow clearing. Time limit restrictions have been relaxed to help those working from home or self-isolating.

 

Q: Is it still safe to go outdoors?

A: Yes, it is still safe to go outdoors, however, you must still practice physical distancing and keep at least six feet away from others. At this time, dog parks, skate parks, sport courts and playgrounds are closed. These park amenities are not sanitized and are not safe for your children because the virus lives on surfaces for 48 hours or so. The Town has closed these playgrounds to protect the community and we need residents to do their part to stay safe.

 

Q: I see people having work done at their homes, is this an essential service?

A: It depends on the nature of the work being performed. The Province of Ontario’s initial list of essential workplaces provides information in this regard. An Officer will have to follow up on the concern. Call 905-845-4722 to report your concern. A by-law enforcement officer and/or a Halton Regional Police officer will investigate the complaint.

 

Q: I see people in the park. Aren't parks closed? 

A: No, parks are not closed. People can still walk through Milton’s parks and access trails, however, we ask that they practice physical distancing.  Ontario has issued a new emergency order under the Emergency Management and Civil Protection Act to close all outdoor recreational amenities, This includes closing of all communal or shared, public or private, outdoor recreational amenities, including but not limited to playgrounds, sports fields, basketball and tennis courts, off-leash dog parks, beaches, skateboard and BMX parks, picnic areas, outdoor community gardens, park shelters, outdoor exercise equipment, and other outdoor recreational. These actions are based on the advice of the Chief Medical Officer of Health. 

 

Q: I have a concern with people congregating in a municipal park after 11 pm. Who can I call?

A: Please call 905-845-4722 to report your concern. A by-law enforcement officer and/or a Halton Regional Police officer will investigate the complaint.

 

Q: My neighbours just returned from another country and have been shopping at the local grocery store. Shouldn’t they be self-isolating?

A: Yes, please contact 905-825-4722 Halton Region Police have the authority to enforce the Quarantine Act. 

Tax Relief FAQs

Town of Milton Council has approved temporary relief measures relating to property taxes, to help ease the financial impacts related to COVID-19.

 

Q: Is the April 30, 2020 tax installment being delayed?

A: No, the installment is still due on April 30, 2020 and all residents and businesses are still encouraged to pay by that date, however, should you not be able to pay by that date, you will not be charged any penalty/interest as long as payment is received on or before June 30, 2020.  

 

Q: What if I want to continue making my Interim installment payment on April 30?

A:  You can continue to make your April 30 payment through online banking, at your financial institution or drop off your cheque at the Town Hall after hours drop-box. 

 

Q: I have already sent in post-dated cheques dated April 30, will these still be processed?

A: Yes, previously received post-dated cheques will be sent for deposit on April 30, 2020.

 

Q: I do not want the Town to process my April 30, 2020 post-dated cheque, can this be pulled?

A: You can put a stop payment on the cheque through your online banking or at your financial institution. Most stop payment requests can be made online through your banks website, however, if you are phoning, please ensure you make contact well ahead of April 30 as they are experiencing very long wait times. There will be no returned item fees charge by the Town of Milton. 

 

Q: What if I am already in arrears from previous tax installments?

A: Penalty/interest charges will be waived as long as payment of these overdue amounts is paid on or before June 30, 2020. Outstanding amounts past this date will be charged.

 

Q: I signed up for the Pre-authorized Monthly Tax Plan, will my April 30 and May 31 payments be withdrawn from my account?

A: Yes, the Pre-authorized Monthly Plan withdrawals for April 30 and May 31 will be processed respectively.

 

Q: Can I have the April 30 or May 31 Pre-authorized Monthly Plan amount held to a later date?

A: Yes, upon request to Tax staff no later than April 15, 2020, one or both of these payments can

be changed to a later withdrawal date, up to June 30, 2020. 

 

Q: I signed up for the Pre-authorized Installment Tax Plan, will the April 30 payment be withdrawn from my account?

A: Yes, the Pre-authorized Installment Plan withdrawal for April 30 will be processed.

 

Q: Can I have the April 30 Pre-authorized Installment Plan amount held to a later date?

A: Yes, upon request to Tax staff no later than April 15, 2020, the April 30, amount can be changed to either May 31 or June 30, 2020. 

 

Q: I pay my taxes through my mortgage company, will they still pay the Town?

A: The installment is still due on April 30, 2020 and all mortgage companies have received their client payment lists. We anticipate that the April 30 payment will still be made on time.

 

Q: if a cheque or Pre-authorized payment is returned by the bank between now and June 30, 2020 marked as Non-Sufficient Funds or Payment Stopped, will I face fees?

A: No, the Town will not charge administration fee or penalty during this time.

 

Q: Can I pay my taxes at Town Hall by cash or debit?

A: No, as Town Hall is closed to the public, you could pay by cash in-person at your financial institution.

 

Q: How do I make a tax payment online?

A: This can be set up by following the instructions found on your financial institutions online banking website.

 

Q: I have already paid my 2020 Interim taxes in full, can I get a refund and pay at a later date?

A:  Interim installments already paid will not be refunded.

 

Q: Do landlords have to defer collecting taxes from their tenants?

A: The Town can only give property tax deferral to the owners of a property. Where landlords do utilize the deferral, they are encouraged to pass on the chosen tax payment schedule to their renters. Please contact your landlord directly regarding this.

 

Milton Transit FAQs

Q: Is fare collection happening?

A: Effective March 20, Milton Transit is not collecting fares until further notice. For the safety of all, passengers should board and exit using the rear doors. Persons with mobility devices should continue using the front doors. 

 

Q: What preventive measures should I consider for my safety?

A: Use transit for essential travel only, such as work, collecting groceries, and trips to pharmacies.  Travel during off-peak periods between 9am – 2pm weekdays when possible to increase physical distancing. Don't ride transit for fun, stay home as much as possible and reserve transit use for essential trips.

 

Q: What can I do to keep myself safe and prevent the spread of respiratory viruses, including COVID-19 while riding Milton Transit?

A: You can practice physical distancing on the bus by selecting spaced seating behind priority seats. Greet the bus driver as you board and exit the bus for your safety. 

 

Q: How do I buy my SPLIT program or Milton Transit tickets/passes?

A: If you are an approved participant in the SPLIT program, please call 905-878-7211 and ask to speak to a Milton Transit representative about SPLIT tickets or passes.

To find out more about applying to the SPLIT program, contact Halton Region by calling 311, and ask to apply for SPLIT over the phone or online www.halton.ca/Split

Milton Fire Department FAQs
To prevent the spread of COVID-19, the Milton Fire Department has been directed to go into a limited operations mode.  During this period of limited operations, Milton firefighters are limiting their contact with the public, except during urgent or emergency operations. A number of Fire Department services are partially impacted for the time being.  

 

Q: Is 9-1-1 affected by COVID-19 and limited operations?

A: No. Emergency response call processing and dispatching is not affected by COVID-19

 

Q: Is emergency response to fires or other incidents affected by COVID-19?

A: COVID-19 has not affected our emergency response. Upon receipt of a 9-1-1 call, the fire communications centre will dispatch the appropriate resources. 

 

Q: Are fire stations closed during COVID-19 with limited operations?

A: Fire stations are closed to the public and visitors during limited operations and COVID-19. However, station staffing has not changed. We are working diligently to prevent the spread of illness to the public, our firefighters and their families.

  

Q: Am I able to obtain a burn permit during limited operations?

A: Yes. Burn permits may be obtained through the Milton Fire Department's website. Approval will follow. If you wish to burn on a weekend, the application should be submitted on the Wednesday of the week before to allow for unforeseen circumstances.

 

Q: Can I request a fire safety inspection during limited operations?

A: You may request a fire safety inspection at any time through the Town of Milton's website. Routine inspections will be scheduled once the Fire Department returns to normal operations. Urgent inspections of situations that immediately threaten life may be requested at any time through the fire communications centre at: 905 878-9251.

 

Q: Can I arrange a station tour or public education event during limited operations and COVID-19?

A: No. The Fire Department will not be performing these functions at this time. We are working diligently to prevent the spread of illness to the public, our firefighters and their families. Requests for station tours and public education events may be made once the Fire Department returns to normal operations.

Recreation FAQs
Q: When can I register for spring and summer programs?

A: Registration for spring and summer programs is postponed until further notice. Summer Camp registration remains available. A full list of recreation programs, courses and swimming lessons is available online to view.

 

Q: My child was registered in swimming lessons prior to the facility closures. What level should they register in for their next session?

A: For the next session of swimming lessons, register in the same level as they were in prior to the facility closures. 

Swimming skills take a lot of practice to master. The skills in each level continually build on the skills of the previous level. As always, our instructors use an individualized approach to teaching their classes. In the case where your child masters all skills in their current level, the instructor will start working on skills for the next level so that your child can continue advancing.

 

Q: I have a seasonal-winter track cycling membership that is valid until March 31. Will I receive a refund?

A: Yes, seasonal-winter track cycling memberships have been cancelled and you will receive a refund for March 14-31.

 

Q: Can I purchase a summer (April 1 to September 30) track cycling membership?

A: Membership sales are currently on hold. Details will be posted on Milton.ca as soon as summer dates and pricing are confirmed.

 

Q: I have one of the following Passes and payments are NOT withdrawn monthly for my Pass. Will I receive a refund for the period of time the facilities I use are closed?  

  • Active Living Annual Pass
  • Active Living with Aquafit Annual Pass
  • Seniors’ Activity Centre Pass - Annual, 10 visit or 30 visit
  • Play & Sport Pass – Annual or 10 visit
  • Specialty Skate Pass – Annual or 10 visit
  • Swim / Skate Pass – Annual or 10 visit
  • Walking Track Annual Pass
  • Cycling Annual Pass

 A: Instead of a refund, your pass will be automatically extend by one month. 

 

Q: I have one of the following Annual Passes and have payments withdrawn monthly to pay for this Pass. Will I receive a refund for the period of time the facilities I use are closed?  

  • Active Living Annual Pass
  • Active Living with Aquafit Annual Pass
  • Play & Sport Pass – Annual
  • Specialty Skate Pass – Annual
  • Swim / Skate Pass – Annual

A: At this time your pass has been automatically placed on hold. We appreciate your support and will contact you with further details about how your pass will be re-activated once details on the re-opening of facilities becomes available.  

What can you do as a resident?

To help prevent the spread of all types of respiratory illnesses, including COVID-19:

  • Stay home when ill
  • Cover coughs and sneezes with a tissue or sleeve
  • Wash your hands with soap and water or with alcohol-based hand rub
  • Clean and disinfect objects and surfaces
  • Visit halton.ca/COVID19 before calling 311, 905-825-6000 or toll free at 1-866-442-5866 for information on symptoms, prevention and when to contact Halton Region Public Health.
  • Not everyone needs to be tested. Most cases are mild and will recover on their own. Get rest, drink fluids, eat well and stay home. 

Stay informed

News Releases and Statements

April 7, 2020     - News Release: Milton announces COVID-19 Business Support Plan for local businesses

April 3, 2020     - News Release: Town of Milton extends facility closures to May 29

April 2, 2020     - News Release: Town of Milton has authority to issue tickets and fines for non-compliance of emergency orders 

March 31, 2020 - News Release: Town of Milton offers temporary relief for taxpayers requiring assistance

March 24, 2020 - News Release: Mayor Krantz declares State of Emergency in the Town of Milton

March 20, 2020 - News Release: Town of Milton takes more steps to slow down the spread of COVID-19 and help the community

March 19, 2020 - Statement from Mayor Krantz on the first confirmed death related to COVID-19 in Milton

March 18, 2020 - Statement: COVID-19 Message from Milton Mayor Gord Krantz

March 17, 2020 - News Release: Milton closes Town Hall to help protect the community from the spread of COVID-19

March 13, 2020 - News Release: Town of Milton shuts down recreation, culture and library facilities and cancels programs

For the most up-to-date information on COVID-19, visit halton.ca/coronavirus, ontario.ca/coronavirus, the Public Health Agency of Canada, or the World Health Organization.

Information about schools can be found on the Halton District School Board and Halton Catholic District School Board websites.

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