How we’re keeping you safe

Based on transit industry research to date, best practices and guidance from the provincial government, the Milton Transit Recovery Plan includes the implementation health and safety measures to reduce the spread of COVID-19.

Bio-shield installation 
In order to establish a physical separation between operators and passengers, Milton Transit has installed temporary bio-shields at the operator compartments on all conventional vehicles. The bio-shields provide protection for operators and passengers. The bio-shields also allow passengers to resume front door boarding.  

Encouraging physical distancing
Milton Transit encourages passengers to maintain physical distancing, where possible. Seats are taped off to allow for physical distancing while on-board. In addition, directional signage has been placed within all transit buses to encourage consistent traffic flow. 

Enhanced vehicle cleaning 

Enhanced daily cleaning of all vehicles includes:

  • All conventional and specialized vehicles in revenue service cleaned every 24 hours, at minimum
  • Enhanced cleaning and disinfecting of interior operator and passenger spaces, including high traffic areas and frequently touched surfaces (e.g. push buttons, pull cords, stanchions, fare boxes, etc.) using Health Canada recognized cleaners and disinfectants
  • Application of long lasting disinfectant throughout vehicle interior

Woman cleaning inside of bus

Passenger screening

Provincial guidance continues to emphasize the importance of pre-screening for symptoms and/or close contact with confirmed or probable cases of COVID-19, as well as recent international travel.

Conventional: Signs are posted upon vehicle entry warning passengers not to board if feeling sick or are showing symptoms of COVID-19 or have been in close contact with a confirmed or probable case of the virus.

Specialized: PWTransit will continue to screen eligible specialized transit registrants when reserving trips as well as upon vehicle boarding.

Tickets and passes 
Transit tickets and passes can be purchased at open ticket agents. Customers may also purchase tickets and passes through the mobile app or use cash for payment. 

Staff Vaccination

Milton Transit continues to work with our service provider to ensure a safe journey for our passengers during the COVID-19 pandemic.

To support this initiative, Milton Transit has adopted a mandatory Vaccination Policy for drivers and staff, effective Nov. 30, 2021, except where there is an approved medical exemption or accommodation under the Ontario Human Rights Code.

What you can do

These are a few things you can do as a passenger aboard Milton Transit to help keep yourself and others safe.

Carry and use personal hand sanitizer
In support of good hand hygiene, we encourage you to bring alcohol-based sanitizer when using conventional and specialized services.  

Passenger screening 

Provincial guidance continues to emphasize the importance of pre-screening for symptoms and/or close contact with confirmed or probable cases of COVID-19. Visit Halton Region's website for more information about how to take a self-assessment or how to get tested. 

Conventional: Signs are posted upon vehicle entry warning passengers not to board if feeling sick or are showing symptoms of COVID-19 or have been in close contact with a confirmed or probable case of the virus. Please do not take Milton Transit if you are experiencing symptoms of COVID-19. 

Practice physical distancing

Please continue to follow the directive of Public Health officials by staying six feet apart from others, if possible.

Use face coverings (e.g. non-medical masks)

According to Halton Region’s By-law, masks are required in environments where physical distancing is challenging, like on Milton Transit buses. Please wear a face covering or mask on transit to reduce the spread of COVID-19. For more details about face covering requirements, please visit the Halton Region’s website. 

Please note: children under five years old, people who have difficulty breathing and anyone who is unable to remove a face covering without assistance are exempt. Transit customers are to supply their own face coverings. Learn about face coverings and how to properly wear, fit, remove and clean your non-medical face mask.