COVID-19 Transit

Based on transit industry research to date, best practices and guidance from the provincial government, the Milton Transit Recovery Plan includes the implementation health and safety measures to reduce the spread of COVID-19.

How we’re keeping you safe

Enhanced vehicle cleaning

Enhanced daily cleaning of all vehicles includes:

All conventional and specialized vehicles in revenue service cleaned every 24 hours, at minimum
Enhanced cleaning and disinfecting of interior operator and passenger spaces, including high traffic areas and frequently touched surfaces (e.g. push buttons, pull cords, stanchions, fare boxes, etc.) using Health Canada recognized cleaners and disinfectants
Application of long lasting disinfectant throughout vehicle interior

Encouraging physical distancing

Milton Transit encourages passengers to maintain physical distancing, where possible. Seats are taped off to allow for physical distancing while on-board.

Resuming fare collection

All Ticket Agent locations in Milton remain closed as a precaution to protect the public and staff from the spread of COVID-19. At this time, Milton Transit is not collecting fare until Sept. 1. Stay tuned for updates.

Bio-shield installation

In order to establish a physical separation between operators and passengers, Milton Transit has installed temporary bio-shields at the operator compartments on all conventional vehicles. The bio-shields provide protection for operators and passengers. The bio-shields also allow passengers to resume front door boarding.

Passenger screening

Provincial guidance continues to emphasize the importance of pre-screening for symptoms and/or close contact with confirmed or probable cases of COVID-19, as well as recent international travel.

Conventional: Signs will be posted upon vehicle entry warning passengers not to board if feeling sick or are showing symptoms of COVID-19 or have been in close contact with a confirmed or probable case of the virus.

Specialized: PWTransit will continue to screen eligible specialized transit registrants when reserving trips as well as upon vehicle boarding.

What you can do

Practice physical distancing

Please continue to follow the directive of Public Health officials by staying six feet apart from others, if possible.

Use face coverings (e.g. non-medical masks)

According to Halton Region’s By-law, masks are required in environments where physical distancing is challenging, like on Milton Transit buses. Please wear a face covering or mask on transit to reduce the spread of COVID-19. For more details about mask requirements, please visit the Halton Region’s website.

Please note: children under five years old, people who have difficulty breathing and anyone who is unable to remove a face covering without assistance are exempt. Transit customers are to supply their own face coverings. Learn about face coverings and how to properly wear, fit, remove and clean your non-medical face mask.

Carry and use personal hand sanitizer

In support of good hand hygiene, we encourage you to bring alcohol-based sanitizer when using conventional and specialized services.

Passenger screening

Provincial guidance continues to emphasize the importance of pre-screening for symptoms and/or close contact with confirmed or probable cases of COVID-19. Visit the Halton Region's website for more information about how to take a self-assessment or how to get tested.

Regular Service Interruptions

The following changes are effective March 30, 2020. Detailed schedules are also available.

Route	Weekday Service Reduction	Saturday Service Interline
1A Industrial	45 minute service No change in schedule	Not in service
1B Industrial	40 minute service No change in schedule	Not in service
1C Industrial	Not in service	60 minute service Second trip service 1C Industrial, interline with 9 Ontario South
2 Main Westbound	30 minute service Strictly service 2 Main	30 minute service Strictly service 2 Main
2 Main Eastbound	30 minute service Strictly service 2 Main	30 minute service Strictly service 2 Main
3 Trudeau	60 minute service First trip service 3 Trudeau, interline with 4 Thompson/Clark	60 minute service Second trip service 3 Trudeau, interline with 4 Thompson/Clark
4 Thompson/Clark	60 minute service Second trip service 4 Thompson/Clark, interline with 3 Trudeau	60 minute service First trip service 4 Thompson/Clark, interline with 3 Trudeau
5 Yates	60 minute service Second trip service 5 Yates, interline with 8 Willmott	60 minute service Second trip service 5 Yates, interline with 8 Willmott
6 Scott	60 minute service Second trip service 6 Scott, interline with 7 Harrison	60 minute service First trip service 6 Scott, interline with 7 Harrison
7 Harrison	60 minute service First trip service 7 Harrison, interline with 6 Scott	60 minute service Second trip service 7 Harrison, interline with 6 Scott
8 Willmott	60 minute service First trip service 8 Willmott, interline with 5 Yates	60 minute service First trip service 8 Willmott, interline with 5 Yates
9 Ontario South	1 hour 15 minute service First trip service 9 0ntario South, interline with 10 Farmstead	1 hour 15 minute service First trip service 9 0ntario South, interline with 1C Industrial
10 Farmstead	1 hour 15 minute service Second trip service 10 Farmstead, interline with 9 0ntario South	60 minute service Strictly service 10 Farmstead

Industrial routes 1A Industrial, 1B Industrial, 1C Industrial remain in full service.

Milton Transit has suspended the following services effective March 26, 2020 and suspension continues during reduced service effective March 30, 2020:

AM Pick-up including: 1 West AM Pick-up, 1 Central AM Pick-up and 1 East AM Pick-up

Evening GO Drop-off for all departure times from the Milton GO Station 5:59 p.m., 6:30 p.m., 7:00 p.m. Zone 30 West, Zone 31 Central and Zone 32 East

School specials (effective March 16, 2020) School special service is normally offered on instructional school days, while schools are closed and attended by way of distance learning, Milton Transit is not offering the school special service until further notice.

Seniors’ Shopping Trips

Trip availability

Trips are available Monday to Friday, 8 a.m. to 5:30 p.m. and Saturday, 8 a.m. to 5:30 p.m. There is no service available on Sundays or statutory holidays. Service is open to a maximum of two people per trip to adhere to physical distancing measures. No fares are currently being collected for this service.

How to book a trip

To take advantage of this service, call Milton access+ at 905-875-5417 before 5:30 p.m. to book a trip for the next day (Note: For a trip on Monday, booking must be made by 5:30 p.m. on the Saturday before). Be sure to book both your original and return trip.

For more details please contact Milton Transit Information at: 905-864-4141.

Frequently Asked Questions

Is fare collection happening?

Regular fare collection resumes on Sept. 1, 2020. Check out our web page for details about fare prices and payment options.

Am I required to wear a mask on Milton Transit?

Yes. According to Halton Region’s By-law masks are required in environments where physical distancing is a challenge, like on Milton Transit buses.

What if I don’t have access to a mask but need to use Milton Transit?

Transit operators will have a limited quantity of non-medical masks available upon request. If you do not have access to a mask, please advise the operator as soon as you enter the bus.

How do I buy my SPLIT program or Milton Transit tickets/passes?

To find out more about applying to the SPLIT program, contact Halton Region by calling 311 and ask to apply for SPLIT over the phone or online. Applications continue to be accepted at this time. Please bear in mind there may be a longer delay in processing applications.