As directed by the Government of Ontario, effective Jan. 4, 2022, staff will only be accepting the enhanced vaccine certificate with QR code through the Verify Ontario app to confirm proof of vaccination. To download your enhanced vaccine certificate visit the Ontario Government's website.

Provincial policy

On Sept. 1, 2021, the Ontario Government announced the implementation of a vaccine certificate program in Ontario. In order to enter a business and organization, with limited exceptions:

  1. The patron must provide the required proof of identification and proof of being fully vaccinated, and
  2. The business and organization must review and confirm the proof

As per the province’s guidelines, an individual is considered fully vaccinated if they have received:

  • The full series of a COVID-19 vaccine authorized by Health Canada, or any combination of such vaccines, or
  • One or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada, or
  • Three doses of a COVID-19 vaccine not authorized by Health Canada; and
  • They received their final dose of the COVID-19 vaccine at least 14 days before providing the proof of being fully vaccinated

How this impacts residents of Milton

Proof of vaccination is required to enter and use certain Town of Milton facilities and community centres. The Town of Milton continues to follow provincial regulations, as well as advice and guidance from Public Health.

Proof of vaccination and validation of identification is required for:

  • Patrons ages 12 and older 

Everyone who visits Town facilities are reminded that respectful behaviour is expected towards staff and volunteers. The Town of Milton has zero tolerance for any harassment, intimidation, or other disruptive behavior towards our staff.

Impacted facilities

Town of Milton facilities that will require proof of vaccination to enter or use the facility include:

  • Sherwood Community Centre (except for sole use of Milton Public Library)
  • Milton Sports Centre
  • Milton Leisure Centre
  • Milton Memorial Arena
  • Milton Indoor Turf Centre
  • John Tonelli Arena
  • Mattamy National Cycling Centre
  • FirstOntario Arts Centre Milton
  • Milton Seniors Activity Centre 

Exemptions

There are a number of exemptions to the proof of vaccination requirements. The requirements do not apply to:

  • Children under 12 years of age
  • A patron who is entering an indoor area solely for the following purposes:
    • Using a washroom
    • Accessing an outdoor area that can only be accessed through an indoor route
    • Making a retail purchase
    • Buying admission or purchasing a ticket

As per the Government of Ontario, effective Jan. 10, 2022, the Town of Milton cannot accept physician notes to show medical exemptions.

To obtain an enhanced vaccine certificate with QR code, individuals who have an eligible medical exemption must ask an Ontario physician or registered nurse in the extended class to submit their exemption directly to the public health unit where the issuer’s practice is located.

The vaccine trial Principal Investigator for a Health Canada approved COVID-19 vaccine clinical trial can submit an exemption, with the written or verbal consent of the trial participant, directly to the Provincial Vaccine Contact Centre.

Once an individual’s exemption is reviewed and entered into COVaxON by the public health unit, they will be able to access their enhanced vaccine certificate with QR code through the COVID-19 vaccination portal.

Other exemptions can be found on the Ontario Government’s website.

Proof of vaccination

Effective Jan. 4, 2022, the Government of Ontario will require the use of the enhanced vaccine certificate with QR code and the Verify Ontario app.

The QR code can be used digitally or by printing a paper copy. 

Download Your Vaccination Certificate 

You can visit your local library or call the Provincial Vaccine Contact Centre at 1-833-943-3900 to have your vaccine certificate mailed to you. You can also visit a Service Ontario centre to receive a printed copy.

Proving identity

Patrons must provide valid government-issued identification with their proof of vaccination to ensure name and date of birth matches. Photo identification is not required.

The Town of Milton will accept a photo of the ID on a mobile device. 

Examples of acceptable identification include:

  • Birth certificate
  • Citizenship card
  • Driver’s licence
  • Government (Ontario or other) issued identification card, including health card
  • Indian Status Card/Indigenous Membership Card
  • Passport
  • Permanent Resident card

The Town does not keep any information or records. This is a visual check and proof of vaccination and identification is returned to the patron immediately.

Frequently asked questions

Please see a list of commonly asked questions and answers.

What do I require to enter Town of Milton facilities and community centres?

All patrons must provide proof of vaccination, unless they are exempt under the following circumstances:

  • Under the age of 12
  • Under the age of 12 and directly participating in an organized sport
  • Have an official medical note exempting them from providing proof of vaccination

What do I need to show to prove vaccination?

Effective Jan. 4, 2022, the Government of Ontario will require the use of the enhanced vaccine certificate with QR code and the Verify Ontario app.

The QR code can be used digitally or by printing a paper copy. 

Download Your Vaccination Certificate 

You can visit your local library or call the Provincial Vaccine Contact Centre at 1-833-943-3900 to have your vaccine certificate mailed to you. You can also visit a Service Ontario centre to receive a printed copy.

Can the Town scan QR codes for proof of vaccination?

Yes. Town staff are quipped to scan QR codes from mobile devices or paper.

As an unvaccinated parent or guardian will I be able to accompany my child who is under 12 to their program or activity in the community centre? 

No. All children under the age of 12 must be accompanied by a fully vaccinated parent or guardian should they wish to participate in programs and activities in community centres. Staff cannot be responsible for drop-offs and pick-ups at the entrance doors.  

If I have a medical exemption, do I need to show proof of a medical note? 

Yes. An official medical note from a nurse practitioner or physician is required. 

Our sports organization has their own vaccination policy and it doesn’t start until a later date. Am I exempt and able to enter the facility? 

No, you are not exempt. We are aware that some provincial sport organizations have implemented their own vaccine mandates in order to participate/volunteer, however, the screening that takes place as patrons enter the facilities will be based on the Provincial public health regulations as required. The sport organizations are responsible for monitoring any additional policies related to participation as required by their governing body. 

Can I use a washroom if I’m unvaccinated?

Yes, but you must vacate the facility immediately after.  

Can I have in and out privileges? 

Yes, but you must show proof of vaccination each time you enter the facility. 

What is considered fully vaccinated?

An individual is considered fully vaccinated if they have received:

  • The full series of a COVID-19 vaccine authorized by Health Canada, or any combination of such vaccines
  • One or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada
  • Three doses of a COVID-19 vaccine not authorized by Health Canada
  • They received their final dose of the COVID-19 vaccine at least 14 days before providing the proof of being fully vaccinated

Are you keeping my information on record?

No, the proof is a visual check only. All documentation will be returned immediately to you, and no record is on file at the Town.  

Are your staff fully vaccinated?

The Town has implemented a COVID-19 Vaccination Policy requiring all employees and volunteers to be fully vaccinated as of Oct. 1, 2021, unless the employee has provided a valid exemption under the Human Rights Code. Staff that have not provided proof of vaccination are required to participate in regular COVID-19 testing in order to attend work. 

Are the vaccine protocols in violation of a person’s Human Rights?

No. The Ontario Human Rights Commission (OHRC) has provided a policy statement on COVID-19 vaccine mandates and proof of vaccine certificates which states that “While receiving a COVID-19 vaccine remains voluntary, the OHRC takes the position that mandating and requiring proof of vaccination to protect people at work or when receiving services is generally permissible under the Human Rights Code (Code) as long as protections are put in place to make sure people who are unable to be vaccinated for Code-related reasons are reasonably accommodated.”

If I disagree with this policy, who can I contact to express my concerns?

The vaccine certificate program is an Ontario Government policy. Municipalities, and certain businesses and organizations must implement the program. As a provincial policy, it is best to address your concerns to the Ontario Government through your local Member of Provincial Parliament (MPP) representative. For Milton, the MPP is Parm Gill.  

Additional vaccine certificate program resources