Terms of use

These Terms of Use apply to you when you communicate with the Town of Milton through social media platforms, so please read them carefully.

Comments which do not follow the commenting guidelines set out in our Terms of Use may be removed. Users that ignore these guidelines may be banned. Social media service providers (such as Twitter or Facebook) have additional or different terms of use that must be followed when active on each platform. Please carefully review all terms and conditions that apply to you before engaging.

The Town of Milton responds to comments or questions during regular business hours (Monday to Friday 8:30 a.m. to 4:30 p.m.) and during emergencies.

Commenting guidelines

While we appreciate passionate and spirited dialogue, we do not condone any form of online bullying or harassment.

Please keep your comments clean, civil, and respectful. Our administrators reserve the right to block users or remove the following:

  • Messages that are abusive, profane, hateful, homophobic, discriminatory, malicious, aggressive, threatening, violent, sexist, harassing, inflammatory, indecent, tortious, defamatory, knowingly false, misleading, deceptive, vulgar, obscene, offensive, scandalous, or sexually explicit;
  • Messages that incite hatred, racism, bigotry, discrimination or physical harm of any kind against any individual or class of individuals based on a protected ground in the Ontario Human Rights Code, including: ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, sex (including pregnancy and breastfeeding) or sexual orientation;
  • Comments that contain personal attacks, encourage or incite hatred or violence or reasonably compromise public safety;
  • Information about any identifiable individual (including photographs of, or information about that individual, as well as views or opinions about that individual), unless the identifiable individual provided specific, written consent to the Town in advance;
  • Repetitive posts, frequently duplicated unrelated messages, or blatant misinformation;
  • Messages that are illegal or encourage illegal activities, including defamation, fraud, breaching privacy, copyright, or intellectual property rights;
  • Messages containing spam or posts for commercial advertising purposes or endorsements;
  • Information that may compromise the safety or security of the public or Town employees;
  • Any content deemed inappropriate by the Town of Milton.

The Town of Milton supports an inclusive, diverse, equitable, and respectful online environment, free of discrimination and harassment. If you have any questions about the Terms of Use or to report inappropriate comments on the Town of Milton’s social media platforms, please email Communications.