Financial Assistance Program

To qualify, an applicant must: 

• Be a Milton resident
• Submit a complete application form
• Have a total gross household income below the current LICO – Low Income Cut-off Before Taxes (see chart below)
• Provide proof/recent documentation of total annual income for all adults in the household. Such as; Notice of Assessment (NOA). Request a copy of your NOA.
• If requested, provide proof that all dependent children are the legal responsibility of the adult applicant and reside at the applicant’s home
• New to Canada – submit Permanent Residence or Immigration papers, children are named as dependents on documents

Please fill out our Financial Assistance application to apply.

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You can apply once each year. Once we receive your application and required documents, we will respond within 10-12 business days and cannot be pooled together to purchase a group pass. Funds are not transferable.

If you qualify, funds are valid for 365 days from the day they are issued. You must reapply for funds each year. 

Funds are to be used for recreation programs offered by the Town of Milton. Funds can be used for registered programs and/or any 10 visit or annual pass. 

Funds cannot be:

• Used for single-visit passes 
• Used to pay for products or facility bookings
• Transferred to other people
• Used to pay cancellation fees
• Used to pay for recreation programs occurring before the day the funds are placed on your account

You can use your recreation assistance sooner by creating a recreation account.

Prior to accessing approved funds for the Town of Milton Recreation Financial Assistance or a Halton Region Recreation Subsidy, you must create your own online recreation account, including all family members associated with your account. Once you create your online account the portal will allow you to access your funds faster and use them online. Simply follow the steps below to set up your account:

• Visit our create an account web page to set up your account using your own personal email. Once logged in, you may then set your own unique password and upload your personal information including your family members. 
• Please ensure that all eligible family members have been added into your account
• After your set up is complete, you will receive an email from communications@perfectmind.com

Note: To ensure you receive this and all future communication, we ask you to flag this address as safe in your email settings to avoid it passing to your Spam/Junk folder. Should you have any questions about the new software or this process, please contact us.

Please allow three business days from the time you receive notification that you have been approved for funds to be uploaded into your Online Recreation account.

Once approved, to access your Town of Milton Recreation Financial Assistance and/or Halton Region Recreation Subsidy you will need to do the following:

• Ensure you have set up your account in our recreation software, including all family members associated with your account
• For Halton Region Recreation Subsidy only: A copy of your Recreation Referral Form(s) needs to be emailed to us to request your funds be added into your account
• Allow three business days from the time we receive your form to upload your subsidized funds into your PerfectMind account
• Check the recreation page often for when registration opens for programs such as swimming lessons, camps, etc., to ensure you don’t miss out
• If you are struggling with what programs to use recreation financial assistance towards for you and/or family members, we recommend looking though the website first to get an idea of what we offer, then contact someone from our recreation team for assistance at 905-864-4132

Register for programs online and pay with your available subsidy (any amounts over and above your subsidy will have to be paid by credit card).

Step 1

• Log into your account
• Your account listing all family members will appear 
• Click on the “name” of the family member you wish to see financial assistance for

Step 2

• Select “Subsidy Allocations” located on the left hand side of the screen (This will allow you to view the financial assistance funds associated with your family account)

Step 3

• A box will appear
• This screen will display all financial assistance associated with this family member
• The box below shows what type of subsidy you have, the amount, the amount already used, how much financial assistance remaining and when the financial assistance expires
• 22-TOMFA means Town of Milton financial assistance

Step 4

• When you go to cash out, it will provided the option to use your financial assistance to pay. Simply select the subsidy you wish to use to pay for your program
• Should you require further assistance, please contact us