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Milton Transit OnDemand is a flexible, shared-ride transit service that allows you to book trips without following a fixed route or schedule. Trips are booked using a mobile app, website, or by phone, and connect riders to key transit stops and destinations across Milton.
This service is designed to improve access to transit by offering more direct and convenient travel options, especially in areas where fixed routes are limited. Smaller, fully accessible buses are used to deliver OnDemand service, including service for Milton Access+ passengers.
This service is available to:
Milton residents and visitors
Milton Access+ (specialized transit) passengers
Weekdays: 5:18 a.m. – 11:48 p.m.
Saturdays: 7 a.m. – 7:53 p.m.
Sundays: 7:30 a.m. – 7:53 p.m.
Statutory holidays: No service
To allow for travel time, book your trip:
At least 15 minutes after the service day begins
No later than 40 minutes before the end of service
Milton Transit OnDemand operates within specific service zones across the community. Each zone includes key destinations and transfers points that connect to the broader transit network.
Select the service area below to view coverage and available transfer locations.
This service area provides coverage for the 401 Industrial Zone and surrounding employment areas. It supports travel to and from key destinations and connects riders to Milton Transit and GO Transit services.
Milton GO Station
Connects to Milton Transit routes 2, 3, 4, 5, 6, 7, 8, 9, and 21
Provides access to GO Transit services
The Boyne Zone provides service to residential neighborhoods and community destinations. Multiple transfer points within this zone allow rides to connect to fixed-route transit services.
Milton District Hospital
Derry at Bronte
Connects to Milton Transit routes 2, 7, and 8
Commercial Street
Commercial at Derry
Connect to Milton Transit route 2
Milton Sports Centre
Santa Maria at Derry → Connects to route 8
Derry at Santa Maria → Connects to route 7
Kennedy Circle
Kennedy Circle at Bennett
Connect to route 4
Milton Go Station
Connect to all Milton Transit fixed routes
The Derry Green Zone provides service within a growing employment and industrial area. This zone supports access to local destinations and connections to the broader transit network.
Milton GO Station
Connects to Milton Transit routes 2, 3, 4, 5, 6, 7, 8, 9, and 21
Provides access to GO Transit services
You can book your trip using the website, mobile app, or by calling an agent.
Milton Transit OnDemand offers a web booking tool similar to the mobile app experience.
Visit the web booking tool
Enter your trip details, including origin, destination, and number of passengers
Select your trip options and request your ride
Receive trip updates and notifications when your vehicle arrives
Milton Transit OnDemand uses the Transit app and OnDemand app for booking and trip tracking.
Download the Transit app from Google Play or the App Store
Download the Milton Transit OnDemand app
Enter your start and end locations and travel time
Select the OnDemand option when available
Confirm your trip details and request your ride
Track your trip and receive notifications
If you do not have access to a smartphone or computer, you can book your trip with an agent.
Call 905-875-5417
Weekdays: 8 a.m. – 7:30 p.m.
Saturdays: 8 a.m. – 5:30 p.m.
Sundays: 9 a.m. – 5 p.m.
Provide your location, destination, and preferred departure or arrival time. An agent will confirm your trip details during the call.
You can:
Book trips on-demand
Schedule trips same-day
Pre-book trips up to three days in advance
Set up recurring trips for regular travel
You can pay your fare using tickets or passes purchased through the mobile app, or with exact cash when boarding the bus. Standard Milton Transit fare policies apply to OnDemand service. If your trip requires a transfer, ask the operator when boarding your first bus.
If you need to cancel your trip, contact the OnDemand reservation line:
Call 905-875-5417
Cancellation timing:
Trips before 11 a.m.: cancel by 5:30 p.m. the previous day
Trips after 11 a.m.: cancel at least three hours in advance
Monday trips: cancel by 5:30 p.m. on Saturday
No-shows are tracked, and repeated no-shows may result in account suspension. Learn more about the cancellation and no-show policy.