Milton Transit Five-Year Service Plan

Overview 

The Milton Transit Five-Year Service Plan and Master Plan Update sets a strategic vision for how transit services will grow and evolve in Milton. It outlines a redesigned transit network to guide service planning, operations, and investment decisions through 2029, providing a roadmap to support growth, improve reliability, and meet changing travel needs.  

To develop the plan, the Town worked with transit specialists to review existing services and identify opportunities to improve efficiency, service levels, and ridership. 

Purpose of the plan 

The plan defines how Milton Transit will expand and adapt to support a growing community. It focuses on improving access, reliability, and service coverage while preparing for future transit demand. 

It also identifies the infrastructure, staffing, and operational changes required to deliver an improved transit network. 

Key objectives 

This plan focuses on: 

  • Improving service reliability and travel times 

  • Expanding transit access across Milton 

  • Increasing service frequency and convenience 

  • Supporting growth in new and existing neighbourhoods 

  • Enhancing the overall rider experience 

Key outcomes for the 2029 transit network 

The future transit network is designed to provide clearer, faster, and more reliable service. 

Key improvements include: 

  • Improved reliability 

  • More direct routes 

  • More frequent service 

  • Extended weekday and Saturday service 

  • Introduction of Sunday service 

  • Longer routes to reduce required transfers 

  • New transfer points at Milton Education Village and Kennedy Circle 

  • Greater access to transit services 

  • Redistribution of OnDemand service areas to improve performance 

Key initiatives and actions 

In addition to network improvements, the plan outlines supporting initiatives that will help deliver a stronger transit system. These initiatives enhance service quality, improve accessibility, and support long-term growth. 

Supporting recommendations 

An increase in specialized transit vehicles and service investment will help meet growing demand and reduce wait times. 

The plan supports the phased introduction of battery-electric buses between now and 2040 to reduce emissions and modernize the fleet. 

PRESTO fare payment is planned for implementation by early 2028 to improve convenience and enable seamless regional travel. 

Initiatives will increase awareness, attract new riders, and improve customer experience. 

The plan supports continued integration with GO Transit and explores future connections to nearby municipalities. 

OnDemand transit will be introduced in developing areas and replaced with fixed routes as communities grow. 

Accessible bus stop infrastructure will be introduced across the network by 2034. 

Continued integration of OnDemand and specialized services to improve efficiency. 

Timeline and status 

The Five-Year Service Plan guides transit improvements through to 2029. Implementation will be phased over time to align with funding, infrastructure readiness, and service demand. 

Key enablers 

To implement these improvements, the plan identifies several key enablers that support service delivery and system growth.  

A new facility is required as the current leased site is at capacity. 

Additional staff will support expanded operations. 

Fleet growth and replacement will support increased service and electrification readiness. 

Supporting documents 

How this plan affects you 

This plan supports a more reliable, accessible, and convenient transit system. Residents will benefit from improved service frequency, better connections, and expanded access across the community. Investments will also support a more comfortable and sustainable transit experience. 

Related plans 

Contact Milton Transit

Phone: 905-864-4141