Milton operations crews keep roads as clear as possible for the safety of drivers and emergency response vehicles during snowstorms. We are committed to providing snow removal service throughout the winter.
The Town provides winter maintenance to more than 1,400 lane km of Regional and Town roads (taking both sides of roadways into account) and more than 119 km of designated walkways and sidewalks.
Track our plows
Use the Plow Tracks tool to follow our progress.
Please wait a full 24 hours after a storm has ended to contact us if your road has not been maintained. Once the 24-hour period has lapsed, contact us:
- Through the myMILTON mobile app
- By email
- By phone at 905-878-7252 x2500
*Please note that email and phone lines are monitored during regular business hours- Monday to Friday, 8:30 am – 4:30 pm
Priority plowing sequence
We maintain roads in a priority sequence, beginning with primary roads (e.g., Derry Rd., Ontario St.), secondary roads (e.g., Trudeau Dr., Savoline Blvd.), and then residential roads.
Primary and secondary roads |
| Winter road maintenance, such as salting or sanding, begins before a winter event. We begin to plow when there is 2 cm of snow accumulation on primary or secondary roads. Then, 2 to 12 hours after the snow stops, we clear down to the pavement on primary roads. |
Residential roads |
| We begin to plow residential roads after we have cleared primary roads and once 10 cm of snow has accumulated. We start to plow as soon as the snowstorm has ended. We plow these roads down to a snow-packed standard. |
Snow plow routes |
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These maps show the snow plow routes for: |
Glossary of terms for snow clearing |
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The following terms appear in the table below:
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| Classification | Road type | Examples | Treatment standard | Minor event | Significant event | Major event |
|---|---|---|---|---|---|---|
| A | Primary/arterial | Main St., Ontario St. | Bare | 2 to 3 hours | 2 to 4 hours | 4 to 12 hours |
| B | Secondary/collector | Woodward Ave., Laurier Ave. | Bare | 4 to 5 hours | 4 to 10 hours | 8 to 12 hours |
| C | Rural collector and industrial | 15 Side Rd. | Centre-bare | 5 to 8 hours | 5 to 10 hours | 10 to 16 hours |
| D | Urban and rural residential | Residential through street | Snow packed-sand | 8 to 16 hours | 10 to 20 hours | 18 to 24 hours |
| E | Urban and rural residential (other) | Cul-de-sac | Snow packed-centre piled | 14 to 16 hours | 16 to 20 hours | 20 to 24 hours |
Call us if your street has not been cleared more than 24 hours after a storm has ended.
Winter parking
Nothing slows down the work of snowplows more than cars parked on the street. Cars must be off the road during snowstorms. Street parking exceptions are suspended during some storms. Cars in the way of the plow may be ticketed and/or towed at the owner's expense. Please do not shovel snow onto the road or sidewalk from your property. Placing snow on the road way is a violation of Milton’s Road Fouling By-law No. 115-2005.
Snow at the end of your driveway (windrows)
Plow operators work to clear snow on the roadways to keep traffic flowing. Snow coming off our plows is diverted to the right of the road, to keep it away from the roadway and traffic. This can result in piles of snow at the end of your driveway called windrows. Plow operators do not intentionally block driveways with snow.
We do not clear windrows. This is your responsibility on your property. To remove windrows, pile the snow on the right side at the end of your driveway.
We only clear windrows as part of the Windrow Removal program.
Windrow Removal program
We offer the Windrow Removal program to help seniors and persons who are differently abled and cannot clear snow on their own. Windrow clearing begins after we have finished plowing all roads.
Registration for the Windrow Removal program opens again next fall.
Sidewalks
After the accumulation of 5 cm or more of snow, we plow sidewalks and pathways associated with schools, transit routes and major pedestrian travel.
You are responsible for clearing snow on sidewalks adjacent to your property that are not designated on our sidewalk plow routes. When you clear your sidewalk, please do not put the snow on the road as per By-law No. 115-2005.
| Route | 5 cm to 12.5 cm of accumulation | 12.5 to 30 cm of accumulation | More than 30 cm of accumulation |
|---|---|---|---|
| Primary | 10 hours | 18 hours | As soon as practical |
| secondary | 18 hours | 36 hours | As soon as practical |
Sidewalk plow routes
These maps show the snow plow routes for:
Damaged mailboxes
We regret any inconvenience caused by recent damages to your mailbox because of our winter snow plowing operations.
We will reimburse residents up to $100.00 towards repairs. To report mailbox damage by a Town of Milton plow, please use the contact information on this page. We will assess the damage and leave instructions on where to submit receipts.
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