Are you wondering about road priority, parking, or storm warnings? Check out our FAQs below for good tips that will help you through the winter season. 

Which roads are plowed first?

Roads are maintained in a priority sequence beginning with primary roads, secondary roads, followed by residential roads. You can refer to the Roadway Priorities and Response Times for more information on target surface conditions and completion times. 

What are primary, secondary and residential roads? 

  • Primary roads are routes for emergency vehicles, public transportation and most street traffic such as Derry Road, Ontario Street and Main Street

  • Secondary roads, such as Trudeau Drive and Savoline Boulevard, have less traffic than primary roads, but generally lead to primary roads

  • Residential roads have much less traffic than primary or secondary roadways and are plowed to a "snow-packed” standard, not bare pavement 

What is Plow Tracks? 

Plow Tracks is a GPS technology mapping tool that Milton uses to show the progress of plows as they clear roads during a snow event. When a plow passes over a road, the colour of the road changes to green, indicating the plow has been to that area. Please note there is a 30-minute time delay on the website. 

If there is no snow, why are the plows out? 

To prepare for snow fall, the vehicles used for snow clearing are also used for other road maintenance activities such as salting, sanding and brining. 

Why can’t I park my car on the road during a storm?

We all want our streets cleared of snow quickly, but nothing slows down the work of snow plows more than cars parked on the street. Vehicles left on the street pose an obstacle to snow-clearing activities, making is dangerous and sometime impossible to clear the street properly. Cars parked on the road during a storm are subject to a fine and may be towed. 

Why do plows keep going up and down the same street? 

The Town works to maintain quality levels of service. Roads are cleared on a priority basis and continue to be travelled until that service level is met. If there are obstacles on the roads i.e. cars, this doesn’t allow the plow to clear the road properly so they may need to repeat plowing. The plows also travel back and forth to the yard to reload salt and fuel. 

How can I stay informed about snow plows and services during a snow storm?

To stay informed throughout snow events, please monitor the following:

Who is responsible for clearing snow on sidewalks? 

With accumulation of 5 cm or more of snow, sidewalks and pathways associated with schools, transit routes and major pedestrian travel are plowed by the Town. Residents are responsible for clearing snow on sidewalks that have not been designated on the Town's sidewalk plow routes. 

Am I allowed to shovel or blow snow from my driveway onto the road? 

Pushing, blowing or shoveling snow onto the road is not permitted. Please clear snow onto your property or the Town Boulevard. Please make sure snow doesn’t block visibility.  

What should I do if my neighbour keeps shoveling their snow onto my property? 

This is a civil matter that the Town cannot enforce as it has to do with property lines. We suggest resolving the issue with your neighbour directly.  

What is the total area of roads cleared by the Town? 

The Town provides winter maintenance to more than 1,615 lane kilometres of Regional and Town roads (taking both sides of roadways into account) and more than 250 kilometres of designated walkways and sidewalks.  

Who do I contact if I have snow related concerns? 

We ask that you please wait 24 hours after a storm has ended to allow our crews enough time to service your road. If 24 hours has passed and your street has not been cleared, please contact us by phone 905-878-7252 ext. 2500 or email.